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Senior Account Executive - EMEA (3 Open Roles)

Min Experience

5 years

Location

Netherlands, UK, Spain, Portugal

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Join us in building a world where talking to a business is as easy as talking to a friend! ✨ Bird is an AI-powered Customer Relationship Management (CRM) Platform for Marketing, Customer Service, and Payments, powering over 5 trillion annual messages across channels like Email, SMS, and WhatsApp. The impact is real – our messages reach at least 50% of the world's population yearly. If you ever ordered takeaway or purchased goods online, it's almost guaranteed you have encountered messages through Bird's technology. - What's my job title? Senior Account Executive - Where in the world? You can work remotely from the Netherlands, UK, Spain or Portugal. - Working hours? For this role, you will operate within the CEST timezone. - What language(s) will I speak? Native English, second languages a plus (German, Spanish, French) THE ROLE Our mission is to make business operations more efficient, saving time for the billions of people we touch. As a rapidly scaling company, we're looking for high-performing Senior Account Executives to help lead the charge in expanding our sales reach globally. As a Senior Account Executive (Sr. AE), you will take on a leadership role within the sales organization, managing complex sales cycles and engaging with high-level stakeholders. You will be responsible for guiding the sales process, driving revenue growth, and setting a standard of excellence within the team. You are expected to bring your expertise in managing large-scale deals, your ability to influence at the executive level, and your passion for creating lasting customer relationships. You will work closely with leadership, marketing, and product teams to craft solutions that meet client needs. A strategic mindset and a results-driven approach are key to excelling in this role. WHAT YOU'LL DO Key Responsibilities: - Pipeline Ownership and Development: - Identify and target strategic high-value accounts, building and maintaining a robust sales pipeline. - Utilize your experience in managing complex sales cycles to create tailored solutions for each prospect, focusing on CRM, Email, and Transactional products. - Leverage advanced sales tools, including CRM software, to track pipeline activity and optimize deal velocity. - Excellence in Sales Execution: - Manage the full sales cycle with an emphasis on strategic account management, working directly with C-suite executives and senior decision-makers. - Tailor your approach to the unique needs of each prospect, offering customized solutions and delivering clear ROI for Bird's products. - Lead negotiations and structure high-value, multi-stakeholder deals. - Quota Achievement and Leadership: - Consistently achieve and exceed quota by closing large, strategic accounts. - Serve as a role model within the sales team, sharing best practices, strategies, and mentoring junior AEs when needed. - Strategic Account Management: - Develop detailed account plans for high-value customers, focusing on long-term growth, cross-sell, and upsell opportunities. - Collaborate with internal teams to ensure customer satisfaction and drive account growth. - Proactively manage customer relationships to ensure high retention rates and ongoing account expansion. - Collaboration with Leadership: - Work closely with senior leadership to inform product development, go-to-market strategies, and other business decisions. - Provide feedback and insights to improve Bird's product-market fit and customer engagement strategy. - Thought Leadership and Continuous Improvement: - Stay informed about industry trends and market shifts, sharing insights that can influence the direction of Bird's product offerings. - Act as a thought leader within the organization, contributing to the growth and development of the sales team.

About the company

Bird is an AI-powered Customer Relationship Management (CRM) Platform for Marketing, Customer Service, and Payments, powering over 5 trillion annual messages across channels like Email, SMS, and WhatsApp. The impact is real – our messages reach at least 50% of the world's population yearly.

Skills

CRM
Email
Transactional products