Summary of company: Valley Forge Pharma is a leading Contract Development and Manufacturing Organization (CDMO) specializing in peptide therapeutics. We offer comprehensive peptide services, from early development to commercialization, maintaining the highest standards of quality and compliance.
Title: Business Development Associate (bilingual Mandarin/English)
Department: BD
Report to (title): VP, BD
Location: Malvern, PA, USA
Supervisory Responsibility: No
FLSA Status: Exempt
Position Type: Full Time
Travel Required: 2 times per year
Expected Hours of Work: 40 hours a week; M-F 9-5 in office in Malvern, PA, USA (with the occasional 2-3 nights per week of less than 1 hour communication with China, in exchange, you have flexibility during the day so you should not be working more than 40 hour weeks in total)
Description
Sales Support & Order Handling
· Serve as a key point of contact for customer communications (orders, product inquiries) and ensure timely follow-up.
· Prepare and manage accurate, on-time quotations.
· Coordinate order fulfillment with cross-functional teams (Sales, Production, QC/QA, Logistics, Finance) to meet quality and delivery targets.
· Supervise domestic and international shipments, including package clearance and customs documentation.
· Resolve product or delivery issues by coordinating with internal teams and communicating clear corrective actions to customers.
· Maintain accurate CRM records and prepare regular sales/operational reports.
· Assist with operational tasks such as laboratory sample coordination, testing support, and process optimization initiatives.
· Provide warehouse operations support (e.g., inventory reconciliation).
· Support trade show activities with pre-show planning and post-event lead follow-up.
Cross-Border Operations & Coordination
· Act as liaison between U.S. and China teams to ensure smooth communication and alignment on priorities.
· Coordinate cross-team workflows to prevent delays in inventory updates and order processing
· Communicate new product availability and pricing (cost, MOQs, lead times).
· Obtain required documentation to support customer, regulatory, and audit needs.
· Coordinate technical inquiries (methods, specifications, stability) between clients and the manufacturing team.