Website:
sahuwalacereals.com
Job details:
Role Overview
The Sales Support Executive will assist the Sales & Marketing team in driving daily sales of bran, maida, and sooji. The role involves order management, broker and customer coordination, payment follow-ups, and supporting market development initiatives. This position is critical to ensuring smooth sales operations and expansion into new markets.
Key Responsibilities
Sales Coordination & Reporting
- Track and report daily sales of bran, maida, and sooji to the HOD – Sales & Marketing.
- Maintain and update customer order registers, price lists, and broker/customer databases.
- Support the sales team in preparing sales reports, MIS, and presentations as required.
Order & Customer Management
- Follow up with brokers and customers for order confirmations.
- Coordinate with the logistics/dispatch team to ensure timely delivery of goods.
- Maintain proactive communication with customers regarding order status, delivery schedules, and stock availability.
Payment & Collections
- Regularly follow up with customers for outstanding payments.
- Maintain and circulate payment tracking reports.
- Highlight overdue accounts to the HOD and support collection efforts.
Market Development
- Accompany sales team on market visits to explore new markets.
- Identify and connect with potential new customers (small wholesalers, bakeries, traders).
- Gather market intelligence on competitor pricing, demand trends, and customer feedback.
General Support
- Assist in coordinating promotions, campaigns, and customer engagement activities.
- Support internal teams with documentation and compliance for sales transactions.
- Ensure smooth coordination between sales, accounts, and logistics.
Qualifications & Skills
- Graduate in Commerce, Business Administration, or related field.
- 1–3 years’ experience in sales support, customer service, or FMCG/food industry sales preferred.
- Strong communication and follow-up skills (Hindi, English, and local language).
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to travel for market visits when required.
Key Attributes
- Highly organized with attention to detail.
- Strong relationship management and negotiation skills.
- Proactive, self-motivated, and target-oriented.
- Comfortable working in a fast-paced, field-support environment.
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