OORJAA
Website:
oorjaa.tech
Job details:
Role SummaryThe Billing & Commercial Manager owns the end-to-end billing lifecycle for both client-side revenue and vendor/fleet-partner payouts. The role sits at the intersection of Finance, Operations, and Commercial teams — translating high-volume trip and vehicle-utilization data (permanent vs adhoc deployment, vehicle type, Delivery Center, shift-level demand) into accurate invoices, vendor settlements, contract-compliant pricing, and commercial reporting that supports margin and demand-planning decisions.
Key ResponsibilitiesBilling & Invoicing
• Prepare, verify, and issue client invoices based on trip MIS data (Delivery Center, vehicle type, shift, permanent vs adhoc duty), ensuring accuracy against contracted rate cards and SLAs.
• Manage vendor/fleet-partner billing and payouts, including reconciliation of trip counts, vehicle-day utilization, and adhoc demand against vendor agreements.
• Investigate and resolve billing discrepancies — duplicate trips, double-duty vehicles, mismatched Delivery Center allocations — in coordination with Operations and MIS teams.
• Maintain a billing calendar and ensure zero slippage on invoicing and payout cycles (weekly/fortnightly/monthly per client and vendor terms).
Reconciliation, MIS & Reporting
• Maintain and update the billing tracker at client and Delivery Center level.
• Deliver monthly commercial reviews: revenue by Delivery Center/client, vendor payout summary, adhoc demand trends, and margin analysis.
• Maintain audit-ready documentation for all billing and commercial transactions.
Stakeholder Management & Compliance
• Act as the primary point of contact for client and vendor billing queries, escalations, and dispute resolution.
• Coordinate with Legal/Finance on contract documentation, vendor onboarding commercial clauses, and credit-control policy.
Key Result Areas (KRAs)• Billing accuracy rate (target: >99% invoices issued without correction)
• Invoicing/payout cycle adherence (on-time issuance vs billing calendar)
• Billing dispute resolution TAT
• Timeliness and accuracy of Delivery Center / vehicle-type demand-and-billing MIS
Required Qualifications & Experience• Bachelor's degree in Commerce, Finance, Business Administration, or Supply Chain/Logistics; MBA preferred.
• 3–5 years of experience in billing, commercial management, or revenue operations, including at least 2 years in logistics, fleet, or transportation.
• Proven experience managing high-volume, multi-party billing (client + vendor/fleet-partner) in a fast-paced, data-heavy environment.
Skills & Competencies• Advanced Excel/Google Sheets (pivot tables, lookups, large-dataset reconciliation.
• Strong analytical and reconciliation skills.
• Sharp commercial acumen: rate-card design, margin analysis, contract negotiation support.
• High attention to detail, ownership mindset, and ability to manage multiple client/vendor relationships under tight billing timelines.
• Clear written and verbal communication for client- and vendor-facing commercial discussions.
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