One Identity
Website:
oneidentity.com
Job details:
Overview
One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. Part of the One Identity Software group, One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud and hybrid environments. The combined entity delivers a complete portfolio of market-leading Identity Access Management, Privileged Access Management, and Identity Governance solutions. Now, customers can achieve identity-centric security with trusted, proven technology in each major category.
The Billing Analyst supports One Identity's billing operations from Pune, India. Reporting to the Billing Manager (India), this role is responsible for executing the day-to-day billing cycle, generating accurate customer invoices, processing billing across multiple legal entities and currencies, supporting revenue recognition activities, and partnering with collections, sales operations, and revenue accounting. The ideal candidate brings solid order-to-cash fundamentals, strong attention to detail, and the ability to work effectively across geographies in a fast-paced, global software environment.
Responsibilities
Billing Operations & Invoicing
- Generate accurate and timely customer invoices in accordance with contract terms, billing schedules, and company policies
- Process billing transactions across multiple legal entities, geographies, and currencies
- Review order forms, contracts, and quotes to validate billing terms, pricing, and customer details before invoice issuance
- Maintain customer billing records, including billing addresses, tax IDs, and payment terms
Revenue & Accounting Support
- Support the revenue accounting team in applying US GAAP (ASC 606) to billed transactions
- Assist with month-end close activities, including deferred revenue, unbilled receivables, and accrued revenue schedules
- Reconcile billing subledger entries to the general ledger and investigate variances
Customer Billing & Dispute Resolution
- Respond to billing inquiries from customers, sales, and internal stakeholders in a timely and professional manner
- Partner with the Collections team to research and resolve disputed or aged invoices
- Identify recurring billing errors and escalate to the Billing Manager with proposed corrective actions
- Process credit memos, rebills, and adjustments in line with approval policies
Partner & Channel Billing
- Process invoices for channel partners, resellers, and distributors in accordance with partner-specific billing terms
- Reconcile partner accounts and support periodic partner billing reviews
Audit & Compliance Support
- Prepare supporting documentation, schedules, and reconciliations for internal and external audit requests
- Adhere to SOX controls over the order-to-cash cycle, including documentation and evidence retention
- Follow internal billing policies and escalate exceptions appropriately
Reporting & Process Improvement
- Prepare recurring billing reports, AR aging analyses, and order-to-cash metrics for the Billing Manager
- Identify opportunities to streamline and automate billing workflows
- Support testing and rollout of system enhancements across CRM, CPQ, and ERP platforms
Cross-Functional Collaboration
- Partner with Sales Operations, Revenue Accounting, Collections, Tax, and Treasury on day-to-day billing matters
- Collaborate effectively across time zones with US-based finance team members
Qualifications
- Bachelor's degree in Accounting, Finance, Commerce, or a related field; CA Inter, CMA, or MBA a plus
- 2–5 years of progressive billing or order-to-cash experience in a multinational environment
- Working knowledge of US GAAP and ASC 606 revenue recognition concepts; exposure to multi-entity, multi-currency billing
- Hands-on experience with ERP and billing systems (e.g., Workday, Zuora, Salesforce CPQ)
- Strong Excel skills, including pivot tables, lookups, and reconciliations
- Prior experience supporting external audits and familiarity with SOX controls over the order-to-cash cycle a plus
- SaaS or software industry billing experience a plus
- Experience with channel partner, reseller, or distributor billing a plus
Skills & Competencies
- Strong analytical and problem-solving skills
- High attention to detail and accuracy
- Clear written and verbal communication, including cross-cultural and cross-time-zone collaboration
- Ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment
- Customer-service mindset when handling internal and external billing inquiries
- Eagerness to learn and grow within a global finance organization
Company Description
One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.
When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.
Why work with us?
- Life at One Identity means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential.
- Our team members' health and wellness are our priority, as well as rewarding them for their hard work.
One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.
Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team.
Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com
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