Technical Account Manager

BigPanda

Salary: $125k - $145k
Experience: 3+ yrs
Location: United States
Job type: Full-time

Required skills

BigPanda AIOps Platform
Salesforce
Gong
Slack
ServiceNow
Google Workspace
Glean
Anthropic Claude

About the role

3+ years in a post-sales technical role with enterprise customer ownership; experience with monitoring/observability/incident management tools; working knowledge of REST APIs and scripting; strong communication and relationship management skills.

About BigPanda

BigPanda is an agentic IT-operations platform helping enterprise IT teams detect, respond to, and prevent incidents.

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