Mastek
Website:
mastek.com
Job details:
Job Description:
Mastek is seeking an experienced and proficient candidate to lead end-to-end bid and proposal management for opportunities in the US region, working from our India offshore location. This role involves managing complex, multi-stakeholder bids (RFI/RFP/RFQ/EOI), coordinating virtual bid teams across geographies, and ensuring the timely submission of compelling, compliant, and high-quality proposals that maximize win probability.
The Bid Manager will collaborate closely with Sales, Pre-Sales, Delivery, Finance, Legal, and other stakeholders to shape winning strategies, develop value propositions, and maintain a high standard of proposal content tailored to US clients and markets.
Key Responsibilities
- End-to-End Bid Management
- Own and manage the full bid lifecycle for US-region opportunities, from qualification to submission and handover.
- Analyze RFI/RFP/RFQ documents to understand client requirements, evaluation criteria, and submission instructions.
- Develop and maintain a detailed bid plan, including timelines, responsibilities, and key milestones.
- Bid Strategy and Storyboarding
- Work with Sales, Account Management, and Solution Architects to define bid strategy, win themes, and differentiators.
- Facilitate storyboarding and solutioning workshops to align on approach, value proposition, and messaging.
- Ensure alignment of proposal content with client business outcomes, pain points, and industry context.
- Content Development and Proposal Writing
- Coordinate and consolidate inputs from technical, delivery, finance, and legal teams into a cohesive proposal.
- Own some of the responses around boilerplate information, capabilities, case studies etc. in terms of writing the response content
- Draft, edit, and refine executive summaries, solution overviews, methodology, case studies, and other narrative sections.
- Ensure proposals are clear, concise, client-focused, and tailored to US market expectations and terminology.
- Stakeholder and Governance Management
- Lead regular bid calls and progress reviews with cross-functional teams across time zones.
- Monitor government portals through incoming email adverts proactively to capture release of new opportunities / leads and share with respective sales team
- Manage internal governance processes, including bid/no-bid decisions, risk reviews, commercial approvals, and sign-offs.
- Collaborate with Legal and Finance to ensure commercial and contractual compliance with organizational policies.
- Compliance, Quality, and Submission
- Ensure all proposals are fully compliant with client instructions, formats, and submission portals.
- Implement quality checks for accuracy, consistency, branding, and formatting.
- Coordinate on-time submission of bids, including electronic uploads and physical submissions where required.
- Pricing and Commercial Support
- Work with Sales and Finance to support pricing strategies, cost models, and commercial structures.
- Validate that pricing, assumptions, and scope are aligned with the proposed solution and client expectations.
- Knowledge Management and Continuous Improvement
- Maintain and update a bid content library, including reusable templates, standard responses, and case studies.
- Capture lessons learned from each bid and drive improvements in bid processes, tools, and content.
- Track and report bid metrics (win rates, cycle times, key trends) for continuous improvement.
- Client and Market Focus
- Stay informed about US market trends, procurement practices, and competitor positioning.
- Ensure proposals reflect an understanding of US regulatory, compliance, and cultural nuances where relevant.
- Work closely with the sales and practice teams for the customer presentations, market engagements, research and even ad-hoc requirements
Qualifications
- Bachelor’s degree in Business, Management, Engineering, Information Technology, or a related field; or equivalent professional experience.
- 6 to 10 years of experience in bid management, proposal management, or pre-sales roles, preferably in:
- IT services, consulting, digital transformation, or technology solutions.
- US or North American markets.
- Demonstrated experience managing complex, multi-million-dollar bids with multiple stakeholders and tight deadlines.
- Ability to grasp technical, financial and legal information in the context of managing and delivering tenders
- Proficient knowledge of bid and proposal methodologies, including:
- RFI/RFP/RFQ response management
- Bid qualification and bid/no-bid processes
- Storyboarding and win theme development
- Skilled in written and verbal communication in English, with the ability to:
- Create clear, persuasive, and client-focused proposal content.
- Facilitate discussions and influence stakeholders at various levels.
- Proficient in MS Office tools (Word, PowerPoint, Excel) and collaboration platforms (e.g., Teams, SharePoint, Confluence).
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Comfortable working in overlapping shifts with US time zones and managing stakeholders across geographies.
Preferred Qualifications
- Master’s degree in Business Administration (MBA) or Bachelors degree in related field.
- Experience working in or with US-based clients in sectors such as Public Sector, Private Sector, Healthcare, Financial Services, Retail, or Manufacturing etc.
- Familiarity with industry-standard bid methodologies (e.g., Shipley, APMP best practices).
- APMP, Shipley or similar proposal and bid management certification.
- Experience using bid management tools or CRM systems (e.g., Salesforce, HubSpot, or similar).
- Exposure to commercial models such as T&M, Fixed Price, Managed Services, and outcome-based pricing.
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