People Prime Worldwide
Website:
people-prime.com
Job details:
Job Title: Background Verification (BGV) Coordinator.
Experience: 2–6 Years
Location: KPHB 6th Phase, Near to Nexus Mall
Department: HR Operations.
Employment Type: Full-time.
Shift Hours : Day Shift (9.30 AM – 6.30 PM) Monday to Friday, Saturday: Half Day
Note: Only candidates located within a 5 km radius will be considered.
Job Summary
We are looking for a proactive and detail-oriented Background Verification (BGV) Coordinator to manage the end-to-end background verification process for employees and candidates who will be deployed as contractors to our clients. The ideal candidate will coordinate with employees/candidates, external BGV vendors, and internal business teams to ensure timely completion of all background verification activities in line with client requirements and organizational timelines.
Key Responsibilities
- Manage the complete Background Verification (BGV) lifecycle for employees and candidates.
- Act as the primary point of contact between employees/candidates, BGV vendors, recruiters, HR, and internal business teams.
- Coordinate with candidates to collect required documents and resolve document-related queries.
- Initiate BGV cases with external verification vendors and monitor progress until completion.
- Track BGV status, follow up on pending cases, and ensure completion within defined turnaround times (TATs).
- Review verification reports, identify discrepancies, and coordinate with relevant stakeholders for clarification and resolution.
- Ensure compliance with client-specific BGV requirements and internal policies.
- Maintain accurate BGV records, trackers and MIS reports.
- Communicate regular status updates to internal business teams and escalate critical delays or issues when required.
- Ensure confidentiality and secure handling of employee information and verification documents.
- Coordinate with onboarding, HR Operations, and delivery teams to facilitate smooth process completion.
- Support process improvements to enhance BGV efficiency and vendor performance.
- Reconcile vendor invoices with BGV case records to ensure billing accuracy and identify any discrepancies or duplicate charges.
- Be willing to take on additional responsibilities and support cross-functional activities as required to meet business and operational needs.
Required Skills
- Strong understanding of Background Verification (BGV) processes.
- Excellent coordination and management skills.
- Experience working with third-party BGV vendors.
- Good communication and interpersonal skills.
- Strong follow-up and problem-solving abilities.
- Excellent organizational and time management skills.
- High attention to detail and accuracy.
- Proficiency in Microsoft Excel, Outlook, and MS Office applications.
- Ability to manage multiple verification cases simultaneously in a fast-paced environment.
Preferred Qualifications
- Bachelor's degree in any discipline.
- 2–6 years of experience in Background Verification, HR Operations.
- Experience in managing client-specific background verification (BGV) processes is preferred.
- Knowledge of client compliance requirements and SLA-driven operations will be an added advantage.
Success Metrics
- Timely completion of BGV cases within agreed SLAs or earlier, as per business requirements.
- High accuracy and quality of verification documentation.
- Effective coordination between candidates, vendors, and internal business teams.
- Compliance with client and organizational background verification requirements.
Click on Apply to know more.