Lead Technician Job Description
Are you looking for an opportunity to independently service a territory with the ability to spend most of that time outdoors? What if that opportunity included competitive pay and a generous benefits package, with the largest HVAC preventive maintenance company in the nation? The BFC Solutions team is excited to meet you to explore a Lead Filter Technician role open near you!
As a Lead Filter Technician, your responsibilities will include the following:
- Strategize
- Willing and able to use critical thinkingto problemsolve daily issues.
- Collaborate with RSM (Regional Service Manager) to create a plan to reach attainment, revenue, and safety goals on a weekly, monthly, and quarterly basis.
- Propose and implement best practices that maximize profitability and compliance.
- Identifyand propose methods to continue improving currentprocessand procedures, to ROM (Regional Operations Manager) and RSM.
- Support
- Ability to supportday to dayoperations by taking phone calls fromtechs.
- Lead morning huddles (when RSM unavailable and other periodic times)
- Monitordashboardand queries to track daily team progress.
- Facilitate communications across departments for customerrequest.
- Cover for RSM when necessary.
- Travel where necessary to support the attainment needs of the team due to technician turnover, injuries, business growth, weatherimpactsand any other circumstances
- Strengthen
- Train and cross train new and existing technicians.
- Lead efforts in team knowledge of systems,processesand quality service delivery.