Manager, Knowledge Management & Conversational AI
BETSOL
- Salary
- ₹180.0 - 240.0 LPA
- Experience
- 8+ yrs
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- Genesys Cloud CX
- Salesforce Service Cloud
- Salesforce Knowledge
- ServiceNow
- Zendesk
- Freshdesk
- Intercom
- Microsoft Copilot Studio
- Power Virtual Agents
- Drift
- Kore.ai
- Amelia
- LivePerson
- Yellow.ai
About the role
8+ years experience in knowledge management, customer experience, or related fields; experience managing enterprise knowledge bases; strong analytical, communication, and stakeholder management skills; Bachelor's degree in business, information systems, or related field.
About BETSOL
BETSOL is a private cloud-first IT services and data management company serving enterprise customers.
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