Job Description
The Triage Agent prepares customer electronic products for repair. Their responsibilities include basic part replacement, cleaning, and preparation for shipment. They prepare and set up units which includes removing product from shipping cartons and lifting onto test racks.
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.
We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team.
Key Responsibilities
Drives a positive customer experience by building relationships and providing solutions to their needs.
Completes serial and model verification as well as basic functionality testing to assist Repair Agents.
Completes basic parts replacements.
Completes final cleaning, unit preparation and verifies that repair units are ready to be shipped.
Basic Qualifications
Able to stand and sit for long periods of time
Able to lift weight up to 50 pounds with or without accommodation
Able to work in a non-climate-controlled environment
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Address Line 1
20209 34th Ave E Dock Door 901
City
Spanaway
State
Washington
Zip
98387-7361
Job Level
Individual Contributor
Employment Category
Full time
Brand
Best Buy
Search Categories
Retail, Supply Chain
Minimum Pay
19.51
Benefits
Benefits include medical, dental, vision, life and AD&D insurance, disability, 401(k), employee discount, 11 days paid time off, paid leave, caregiver pay, 7 holidays, stock purchase and more. See benefitsguide.bestbuy.com. Eligible for incentive pay.
Worker Type
Regular
Maximum Pay
30.17