Leader, Product Support
Benchling
- Salary
- $127k - $150k
- Experience
- 5+ yrs
- Location
- Boston, Massachusetts, United States
- Job type
- Full-time
Required skills
- Salesforce
- Zendesk
- JIRA
- PagerDuty
About the role
2+ years management experience and 5+ years SaaS support or professional services; working knowledge of support and incident tooling (Salesforce, Zendesk, JIRA, PagerDuty); strong communication and crisis management skills; Bachelor's degree in life sciences recommended.
About Benchling
Benchling is a private software platform helping biotech R&D teams manage scientific data, experiments, automation, and AI.
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