Team Administrator - Virtual Assistant Services

The Team Administrator provides administrative and operational support to the Virtual Assistant Services team, ensuring seamless coordination across projects, communications, events, and scheduling. This role works closely with leadership to support both department-wide initiatives and day-to-day administrative needs, contributing to the overall efficiency and success of the team. As a member of the BELAY Corporate Team, you are expected to participate in phone calls and meetings (virtual and onsite), while serving as an example of the company's mission: BELAY exists to glorify God by providing solutions that equip our clients with the confidence to climb higher. Duties and responsibilities Represent BELAY in a positive and professional manner Model BELAY's core values, mission, and vision while maintaining confidentiality, demonstrating integrity, and fostering a positive, collaborative team environment. ​​​​​​​Key Responsibilities Assist with process improvement efforts by identifying and recommending operational and communication efficiencies. Use Salesforce as the primary system of record for client and team activity tracking. Assist with data input for Client Relations dashboard and scoreboards. File weekly expense reports and track reimbursement status for Client Relations leadership. Plan, coordinate, and execute team events and meetings, including logistics, communication, and materials preparation. Coordinate and manage the Frugal Wow client gifting program, including tracking details, executing timely deliveries, and submitting related expenses. Manage corporate gifting for team members within the Client Relations department. Support onboarding logistics for new hires, including coordination of tools, resources, and introductions. Provide general administrative support to Client Relations Managers and Client Relations Operations team members, including scheduling, documentation, and task tracking. Prepare and distribute meeting agendas; document meeting minutes and follow up on action items. Assist with presentation creation and formatting as needed. Director Support Responsibilities Manage the Director's calendar, prioritizing appointments with consideration for strategic business needs and availability. Coordinate all meeting logistics, including time zones, locations, contact details, agendas, and follow-up. Ensure the Director has appropriate preparation time for and between meetings and events. Monitor and manage the Director's email inbox; draft and send internal and external communications while maintaining confidentiality. Create and format presentation materials, including assistance with board meeting slide decks. Qualifications Bachelor's degree or equivalent experience. 3+ years of administrative support experience; Salesforce experience preferred. Tech-savvy, proactive, and highly organized with strong problem-solving skills. Excellent written and verbal communication skills. Professional, detail-oriented, and confident in making decisions independently. Positive, collaborative team player with a strong work ethic. Comfortable working remotely with a high degree of autonomy. Available during regular business hours, Monday through Friday.

BELAY is a growing and vibrant, Atlanta, GA-based company that offers virtual staffing solutions in the areas of Virtual Assistants, Marketing Assistants, and Accounting Specialists. We are a fast-paced team of high performers that work extremely hard, but also know how to have a great time. Culture is a top priority and our values are lived out daily.