VIP Travel Consultant

In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products. As a VIP Travel Agent, you will Expertly use the appropriate the BCD Travel tools and systems to complete requests Search and confirm travel reservations for the customer Strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) Excellent knowledge and application of travel supplier rules Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves.