About the role
Join us as a "Process Advisor" at Barclays, you must follow well defined procedures that may require a range of job routines and make judgement based on practice and previous experience. Also to deliver HR services and support to Barclays colleagues, candidates, alumni and third-party vendors.
To be successful as a "Process Advisor", you should have experience with:
Experience in the HR/payroll lifecycle business process (Any region, preferably UK).
Hands-on knowledge in cloud-based applications, e.g. Workday, Oracle, SAP.
Working knowledge in case management tools such as ServiceNow, Salesforce, etc.
Aptitude for learning new systems and technologies.
Deliver exceptional client and stakeholder satisfaction through CSAT.
Adherence to the Service Level Agreements (SLA)
Additional Skills:
Work together to implement continuous improvements in the process.
Provide regular updates, insights and report to stakeholders on service delivery performance.
Basic/ Essential Qualifications:
* Bachelor's degree
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
About the company
Barclays Chennai is one of our key strategic locations. It's home to over 5,000 talented and passionate Barclays colleagues, across Finance, HR, operational and technology functions ensuring the bank's technology and infrastructure runs smoothly.
A workplace of the future
Our Chennai office is well-equipped with innovative technology. It's designed to be a vibrant and unique working environment for all.
Your wellbeing
We've an onsite medical clinic staffed by healthcare professionals. Our campus also features wellness rooms for relaxation and meditation.
Your commute
Based at the DLF Cybercity Chennai estate, you can get a shuttle bus for easy commuting. We also provide child care services.
More than just a workplace
Our office is close to a variety of great places to eat, socialise, shop and be entertained. Everything you need within easy reach.
