Collection Executive

Bank of Baroda is hiring for the role of Collection Executive / Officer! We are hiring for the BOB Collection Process, seeking experienced professionals with strong negotiation and communication skills. The role involves handling collections for the Bank of Baroda (BOB), ensuring timely payments, and maintaining a professional approach with customers. Key Responsibilities: Contact customers for overdue payments and negotiate settlements. Explain outstanding dues and assist in resolving payment issues. Ensure adherence to collection policies and compliance guidelines. Maintain accurate records of interactions and follow-ups. Achieve collection targets while maintaining a customer-centric approach. Requirements: Education: Minimum HSC (12th Pass). Experience: Minimum 6 months of experience in collections (mandatory). Certification: DRA (Debt Recovery Agent) certification is mandatory. Communication Skills: Strong negotiation and persuasion skills.

Bank of Baroda is a leading public sector bank in India, serving customers since 1908. With a strong network of branches and digital channels, the bank offers a wide range of banking and financial services to individuals, businesses, and institutions.