Associate (B2C - Pricing) - Customer CoE

BCN Customer COE, as part of Bain's expert client delivery network, has the vision to lend expertise, speed and competitiveness to Bain's Pricing, Commercial excellence, Marketing & Customer Experience projects through co-developing and delivering Pricing products, designing Go-to-Market Strategy Solutions and Improve customer experience effectively through client-specific analysis/solutions. In the CoE, we develop products and deliver solutions that help clients identify and fulfil full potential across the entire value chain of sales and customer journey. Also capturing value across – from problem identification, solution designing, and implementation, to capability transfer. The CoE has fast-paced, dynamic environment with continuous innovation and learning. We offer multitude of professional development opportunities for those who like to problem-solve in an analytical environment. The COE provides a truly global experience with opportunity to work with experts, Bain teams and clients across the world in an inclusive, collaborative and fun-loving team culture. There are also global transfer opportunities for high performers. You will be an integral part of the team, bringing specialized knowledge to pricing product(s) in development and generating insight for pricing related IP/ tools as well as help in end client delivery Would work under the guidance of the Customer COE Project Leader or Manager, playing a key role in driving the team's overall output while developing product or serving clients by preparing presentations, data analysis and other initiatives Expected to oversee and train a team of COE Analysts across the above effort and develop the next set of specialists You will be 100% staffed on a specific project at a time Take responsibility for assigned work streams and ensure zero-defect analysis across those workstreams. Effectively understand the work plan and execute it Brainstorm with the Project Leader on various aspects of project or IP work which ranges across scope definition, data cleaning, explorations, solution designing, and insights etc. Possess or develop good working knowledge on analytical tools such as Python, R, SQL, etc. Identify and apply the relevant analytical tools for own work stream. Ensure zero-defect analysis in own work stream ensuring key questions are answered in a timely manner Help in driving conversations through analytics, including, but not limited to - Building dashboards – Driving insights through data analysis – Story-lining the deliverable to prove/disprove hypotheses Communicate data, knowledge and insight to the entire team. Perform sound reality checks and recommend actionable solutions Train up and guide the team on technical and analytical aspects Provides feedback and coach Analysts on task execution and role Deliver clear and professional presentations to teams/case team/managers etc. Consistently seek and provide meaningful and actionable feedback in all interactions; recognize different professional development needs in oneself and work towards it.

Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.