SteerLean Consulting
Website:
steerlean.com
Job details:
Duties
This position is responsible for ensuring the health and stability of the Salesforce system, managing user interactions, and collaborating with product manager to deliver high-value solutions and generating various Salesforce reports.
Looking for a seasoned Salesforce admin who can also act as a business anlayst thus helping the product team. Doing data analysis as required to triage the issue.
Skills
- 5+ years of experience supporting the Salesforce platform.
- Certified Salesforce Administrator.
- Experience with Salesforce (Sales Cloud, Service Cloud) and connected apps.
- Excellent communication skills (verbal and written) and the ability to explain technical solutions in nontechnical language.
- Understanding of business analysis and the ability to document processes and technical functionality.
- A strong customer service mindset and desire to help solve problems.
- Familiarity with Agile methodologies.
- Certified Salesforce Advanced Administrator, Certified Sales Cloud Consultant, Certified Service Cloud Consultant.
- Knowledge of JIRA.
- Resourceful, self-motivated, and able to be successful in an entrepreneurial team-based environment.
Education
Bachelor's degree in Computer Science, Software Engineering, or a related field. Relevant certifications such as Oracle Certified Professional, Java SE Programmer, AWS Certified Developer, or Microsoft Certified: Azure Developer Associate are preferred.
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