Speak Infinite
Website:
speakinfinite.com
Job details:
Company Description Speak Infinite is an online English learning platform created by TEFL/TESOL-certified teachers who are committed to learner success. The company offers customized training for a variety of exams, including IELTS, CELPIP, PTE, and immigration-focused assessments. Learners gain free access to practice materials, e-books, and daily homework, along with personalized coaching in grammar, pronunciation, and interview preparation. With more than 5,000 students having achieved their target scores, Speak Infinite focuses on affordability, quality, and value. The organization aims to make language learning engaging, accessible, and effective for learners worldwide.
Role Description The Backend Coordinator is a full-time remote role responsible for supporting the operational and technical backbone of Speak Infinite’s online learning services. This role oversees scheduling of online classes, maintains accurate student records, and coordinates communication between instructors and learners. The Backend Coordinator helps manage learning resources, uploads and organizes digital materials, and ensures smooth access to practice content and homework. They will monitor backend systems, report issues, collaborate with technical support to resolve them, and assist with process documentation and continuous improvement. The role also involves responding to administrative inquiries, supporting onboarding of new instructors or students, and contributing to efficient, learner-centered operations.
Qualifications
- Candidates should possess strong organizational and coordination skills, including scheduling, data entry, and record management.
- Candidates should possess digital literacy skills, such as working with online learning platforms, cloud-based tools, and basic troubleshooting of user issues.
- Candidates should possess communication and collaboration skills to interact effectively with instructors, learners, and internal teams.
- Candidates should possess attention to detail and problem-solving skills to ensure accuracy in backend processes and timely resolution of operational challenges.
- Candidates should possess time management skills and the ability to handle multiple tasks in a remote, fast-paced environment.
- Experience in education, e-learning, or administrative support roles is beneficial.
- A bachelor’s degree or equivalent experience in administration, operations, or a related field is preferred.
- Comfort working from 5:00 AM to 1:00 PM.
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