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Back Office Executive - Night Shift

Location

Mumbai, Maharashtra, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Navkar Business Services

Website: navkarservices.com
Job details:
Walk-In Interview- 20thFebruary 2026 by 8 PM Onwards

  • Job Role- Workorder Co-Ordinator* Location: Lower Parel, Mumbai (Near by Station) Shift: Fixed Night (9:30 PM 6:30 AM) Working Days: Monday to Friday | Sat Sun fixed Off
  • Job description*
  • Roles and Responsibilities*

Proficient and comfortable with all aspects of the home maintenance process; provide meaningful and relevant information to tenants by phone or email; verbally direct customers through self-help techniques, maintenance processes, and scheduling follow up support in the home, when appropriate.

Responsible for vendor and tenant follow-up, resolving and rescheduling pending work orders, when appropriate.

Responsible for maintaining accurate tenant accounts and unit files, to include heavy amounts of data entry in computers to include but not limited to entering and updating tenant information, unit information, schedule and input work orders, completing end of day work orders, work order summary lists, and reports as appropriate.

Responsible for maintaining statistical data as needed, reviewing work orders for accuracy, preparing and inputting tenant/vendor/employee feedback and information to ensure timely work order completion and calculation.

Complete all company forms governing and documenting work order scheduling, completion, and follow up, as appropriate.

Diplomatically handle and diffuse sensitive, difficult and disruptive situations that may arise while contending with a significantly high volume of calls, email and in-office contact.

Assist Other Company Departments As Scheduled Or Requested.

Direct customer requests to appropriate staff member.

Participate in work-safety programs.

Perform other related duties as assigned by the direct supervisor and/or Management.

  • Requirements and skills*

Knowledge of basic mathematics, writing and reading comprehension skills

Must possess excellent computer software skills, including Windows, Excel, Word, Outlook and web-based programs

Experience In Residential Rental Office Highly Preferred.

Good Typing Speed.

  • Perks and Benefits*

CTC as per Company Standard

Provident Fund

Medical Insurance

Yearly Bonus based on Performance

Yearly appraisal

Paid Vacation and Sick leaves

Paid Holiday

Attendance Incentives

Any one interested kindly share CV on recruiter4@navkarservices.com and contact HR Department on below given contact details:

Best Regards,

HR Department,

Navkar Business Services,

Lower Parel, Mumbai.

Mobile: 8104799202 / 9372791683 / 8097818896

Website: www.navkarservices.com

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