Back Office ExecutiveNliven Technologies Pvt. Ltd.full-timeRequired skillscommunication skillsinterpersonal skillsAbout the role Nliven Technologies Pvt. Ltd. Website: nliven.in Job details: Job Responsibilities:Review and understand support manuals to assist clients effectively.Research and document business-related information.Handle client service requests and ensure timely resolution.Troubleshoot and resolve complex client issues through research, escalation, and structured follow-ups.Ensure a positive client experience and retention through clear communication and high-quality service.Maintain accurate records and reports using MS Office tools.Skills Required:Strong verbal and written communication skills in English.Proficiency in MS Office (Excel, Word, PowerPoint) and data management.Tech-savvy with the ability to adapt to digital tools and platforms.Active listening, problem-solving, and analytical skills.Good interpersonal skills and ability to handle pressure.Detail-oriented with a structured and organized approach. Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.