Website:
synchronics.co.in
Job details:
Company Description Synchronics Electronics Pvt. Ltd. is India’s leading repair lab for industrial electronics, with over 100,000 successful repairs completed over 32 years and a team of 180+ specialized engineers. The company focuses on complex equipment such as AC/DC drives, PLCs, HMI panels, servo systems, CNC controllers, VFDs, soft starters, and laboratory instruments. Synchronics repairs a wide range of global brands, including obsolete and discontinued models that other providers often cannot service. From its Vadodara facility, the company supports 5,000+ industries across sectors like pharma, automotive, cement, steel, printing, textiles, food processing, and water treatment. Applicants can join a team known for OEM-level repair quality, genuine parts, and fast turnaround times.
Role Description The Back Office Executive – Sales role is a full-time, on-site position based at the Vadodara facility. The role involves supporting the sales team through efficient back office operations, including preparing quotations, processing orders, maintaining customer records, and coordinating with internal departments for timely service delivery. The executive will handle email and phone communication with clients, track inquiries, follow up on leads, and assist in preparing sales reports and documentation. Daily tasks also include updating databases and CRM tools, verifying billing and payment details in coordination with the finance team, and ensuring accurate and prompt information flow between sales, service, and operations. The role requires strong attention to detail, organized workflow management, and a customer-focused approach.
Qualifications
- Candidates should possess strong Back Office Operations and Office Operations skills, including documentation, data entry, and coordination.
- Candidates should possess effective Communication skills for professional interaction with customers and internal teams via phone, email, and written correspondence.
- Candidates should possess Sales-related skills such as handling inquiries, supporting lead follow-up, and preparing quotations and sales reports.
- Candidates should possess basic Finance-related skills, including understanding of invoicing, payment tracking, and liaison with the accounts team.
- Candidates should ideally have proficiency with MS Office and CRM tools, strong organizational skills, and the ability to manage multiple tasks with accuracy.
- Candidates should typically hold a bachelor’s degree in commerce, business administration, or a related field, and prior experience in back office or sales support roles is preferred.
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