Nliven Technologies Pvt. Ltd.
Website:
nliven.in
Job details:
Job Description:We are looking for a self-driven and detail-orientated back office executive to support daily administrative and operational tasks. The candidate should have good coordination skills and the ability to manage data and documentation efficiently.
📍 Location: Indore
🕒 Experience: 1–2 Years
🎓 Qualification: Graduate
Job Responsibilities:
- Review and understand support manuals to assist clients effectively.
- Research and document business-related information.
- Handle client service requests and ensure timely resolution.
- Troubleshoot and resolve complex client issues through research, escalation, and structured follow-ups.
- Ensure a positive client experience and retention through clear communication and high-quality service.
- Maintain accurate records and reports using MS Office tools.
Skills Required:
- Strong verbal and written communication skills in English.
- Proficiency in MS Office (Excel, Word, PowerPoint) and data management.
- Tech-savvy with the ability to adapt to digital tools and platforms.
- Active listening, problem-solving, and analytical skills.
- Good interpersonal skills and ability to handle pressure.
- Detail-oriented with a structured and organized approach.
Click on Apply to know more.