Website:
021.trade
Job details:
Company Description 021 Trade is a SEBI-registered stock broker (Diamond Hands LLP | INZ000307157) focused on clean execution, transparent pricing, and responsive service. The firm was built by traders to address common pain points such as cluttered interfaces, slow execution, and hidden fees. Its in-house technology stack delivers orders in under 60 milliseconds and provides clear, straightforward pricing. During market hours, clients can expect a callback within 15 minutes, reflecting a strong commitment to accessibility and support. 021 Trade aims to stay out of the way when clients know what they want to do, and be firmly on their side when they need guidance.
Role Description The B2B Senior Relationship Manager / Team Leader is a full-time, on-site role based in Hyderabad, Pune, Vidharba, MP, CG, AP, Karnataka, Kerala. The role involves acquiring, managing and growing Authorized Person, Responsibilities include developing and executing relationship strategies, conducting regular business reviews with AP's, gathering feedback to improve products and processes, and ensuring that service standards such as response times and execution quality are consistently met. The role also includes identifying cross-selling opportunities
Qualifications
- Strong B2B relationship management skills, including stakeholder engagement, account planning, and partner retention.
- Solid understanding of capital markets, equity trading, and brokerage operations; prior experience with trading platforms is an advantage.
- Cross-selling of Wealth and Insurance products
- Excellent communication and interpersonal skills, with the ability to present clearly, negotiate effectively, and handle escalations calmly.
- Analytical and problem-solving skills to interpret client needs, review data, and propose practical solutions and process improvements.
- High level of ownership, reliability, and ethical standards, with a focus on transparency and long-term client value.
- Comfort working in a fast-paced, technology-driven environment; familiarity with CRM tools and productivity software.
- Bachelor’s degree in Business, Finance, Economics, or a related field; a postgraduate qualification or relevant certifications (e.g., NISM, capital markets courses) are a plus.
- Prior experience in brokerage, fintech, or financial services in a senior relationship management or business development role is highly beneficial.
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