Sales Account Manager - Automation Services (Minneapolis, MN, US, 55440-9497)

Bühler Group

Experience: 10+ yrs
Location: Minneapolis, Minnesota, United States
Job type: Full-time

Required skills

SCADA
MES
PLC
Electrical design
SAP
CRM
MS Office

About the role

Summary

As Sales Account Manager for Automation & Digital Services, you will play a key role in driving the growth of Bühler’s digital and automation solutions. In this customer‑facing role, you’ll work closely with Sales Leadership to turn strategy into action by developing sales plans, building strong customer partnerships, and delivering results that support Bühler’s long‑term goals.

You’ll take ownership of identifying customer needs, shaping tailored solutions, and guiding customers through the value of Bühler’s digital offerings. By combining strategic thinking with hands‑on sales execution, you’ll help expand our market presence, resolve complex challenges, and consistently achieve sales targets.

This role is ideal for a driven professional who enjoys building relationships, creating value for customers, and contributing to innovative, technology‑led solutions in a collaborative global environment.

Job Responsibilities

Fosters customer relationships, develops and establishes new accounts
Contacts Customers, collects information, negotiates contracts
Communicates and participates in solving problems related to customer orders or concerns
Collects market data (customer and competition) that show the need of the businesses and industries within the region
Meets Automation sales budget (order intake) for Region North America
Participates in and contributes to strategic business development of automation products and digital services
Monitors and supports Automation project quotations with technical expertise, prepares quotes as needed
Cooperation, coordination and solution finding with Automation Engineering teams with 30+ engineers in matrix organization
Drives Automation retrofit initiatives and supports management in strategic projects
Responsible to capture market requirements and regional product management with feedback to R&D teams
Continuous refreshing/updating of product knowledge
Prepares SOM report and maintains CRM database
Prepares SWOT analysis as needed for Mid Term Planning and budget planning
Attends and participates in trade shows, exhibitions and industry associations
Must arrive to work predictably and promptly
Manages miscellaneous projects and completes various tasks as needed

Qualifications

10 years experience in project planning, design and execution
Deep knowledge of process control systems, SCADA, MES, SCADA, and PLC
Working knowledge of electrical hardware design and electric code
Bachelor’s degree in Process Automation or equivalent a plus
Advanced MS Office skills: Excel, Word, PowerPoint, Outlook
SAP experience pereferred
CRM experience preferred
Strong customer relationship, sales and negotiating skills
Sufficient technical knowledge of products to be sold
Strong Process automation knowledge
Understanding of customer plant operations and production metrics in commodity, food and feed production
Excellent interpersonal communication skills and relationship building skills
Strong organizational skills and an ability to plan, prioritize, coordinate, delegate, and manage work simultaneously
Ability to work with minimal supervision and make decisions independently, effectively, and creatively within established company guidelines
Understands confidential nature of organizational and employee information and observes confidentiality
Ability to identify, evaluate, problem solve, and give direction regarding problem resolutions for individual and company issues, at strategic and functional level
Maintains discipline, recommending and administering corrective action according to company policy and procedures
Speaks and understands English
Spanish language skills a plus
Domestic and international travel ~50% time which may include long hours and non-traditional work schedules

About Bühler Group

Manufacturing industrial equipment for food processing and advanced materials.

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