Azure Farms Inc - Food Service Sales Representative

DEPARTMENT MISSION

The Experience & Engagement Department at Azure is dedicated to fostering an environment that enables our team members to consistently provide superior service.

In our department, we live out the Azure vision by integrating it into everyday actions that reflect our Core Values. Our connection with customers is strengthened by our comprehensive understanding of our products, our empathetic approach, and our exceptional communication skills. We maintain and enhance our departmental objectives through regular training, vigilant monitoring, and analytical reviews, which enable us to identify and seize opportunities for improvement.

FOOD SERVICE SALES REPRESENTATIVE OVERVIEW

The Food Service Sales Representative is responsible for promoting Azure Standard’s products and services to food service accounts, including restaurants, cafes, schools, and other institutional customers. This inside sales position focuses on developing relationships with new and existing customers while driving sales growth and achieving company profit goals. The role requires a proactive approach to understanding customer needs, offering tailored product solutions, and maintaining consistent communication and support.

KEY RESPONSIBILITIES

• Customer Relationships & Sales Growth: Develop and maintain relationships with food service customers, helping them succeed while achieving sales and profit targets. Identify opportunities for upselling and cross-selling Azure Standard’s organic and sustainable food products.
• New Business Development: Identify and qualify new business opportunities within the assigned territory, actively seeking out potential accounts that align with Azure Standard’s mission and values.
• Problem Solving & Troubleshooting: Address any issues that arise during the order process, such as out-of-stock items, special orders, or delivery problems.

Food Service Sales Representative Job Description

• Accounts Receivable Management: Collaborate with the account support team to ensure timely payment and collection of accounts receivable, working with customers to resolve any payment issues.
• Financial responsibility: Manage the financial performance of your accounts, including sales growth, credits, and promotional budgets, ensuring that all activities are aligned with business profitability goals.
• Educate food service customers: Provide buyers with in-depth product knowledge, showcasing the benefits of Azure Standard’s organic and sustainable product range. Drive adoption of new items through educational initiatives.
• Reporting: Report directly to the National Director of Food Service & Ingredient Sales, providing regular insights on market trends, sales achievements, and customer feedback to align strategies with the company's objectives.
• Collaboration: Work with sales leadership to ensure the smooth execution of food service programs and customer satisfaction.
• Administrative Duties: Process customer credits and pick-up requests, maintaining accurate sales records and ensuring transparency in transactions.
• Ongoing Training & Development: Attend and participate in company functions, customer events, and sales meetings. Engage in continuous professional development to stay current on product knowledge and sales techniques.
• Industry events and representation: Attend trade shows, customer meetings, and other events to promote Azure Standard, build relationships, and expand your food service customer base.
• Other duties as assigned

 QUALIFICATIONS

• Proven track record in food service sales, particularly within the natural and organic product space.
• Strong communication and interpersonal skills, with an ability to build and maintain relationships with
• food service partners.
• Experience in territory management, account growth, and business development.
• Ability to travel within your territory to meet with food service customers and attend industry events.
• Strong understanding of organic, sustainable, and health-conscious products.
• Strong organizational and problem-solving abilities, with the capacity to manage multiple accounts and
• priorities.
• Ability to work independently, manage a territory, and achieve sales targets.
• Willingness to work non-traditional hours, including evenings, weekends, and holidays as needed.
• Food Service Sales Representative Job Description
• Proficiency in CRM software, sales tracking tools, Google Drive, and MS Office Suite and sales tracking
• tools.
• Valid driver’s license and the ability to travel within the assigned territory.