Site Reliability Engineer (SRE) (Vietnam - Hybrid)

AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience.

AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers.

AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam.

Responsibilities

We are looking for a Site Reliability Engineer (SRE) to join our team and develop software systems and automated solutions for all operational aspects of the organization.

Site Reliability Engineers (SREs) are responsible for keeping all user-facing services and other AXON-Networks production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our operating environments and the AXON-Networks codebase.

SREs specialize in systems (operating systems, storage subsystems, networking), while implementing best practices for availability, reliability, monitoring, scalability, and alerting with varied interests in distributed systems. Ultimately, you will work with our IT and Engineering teams to ensure our organization can continue delivering products and services in our production environments.

• Be on an on-call rotation to respond to incidents that impact AXON-Networks availability and support service engineers with customer incidents.
• Use your on-call shift to prevent incidents from ever happening.
• Build monitoring that alerts on outages.
• Transform your monitoring to alert on symptoms rather than on outages.
• Document every action so your findings turn into repeatable actions and then into automation.
• Advocate for improvements to product quality, security, and performance
• Solve technical problems of moderate scope and complexity.
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale environment.
• Recognize impediments to our efficiency as a team ("technical debt"), propose and implement solutions.
• Collaborate with the team on larger projects.
  
  

Requirements

• At least 3 years of experience as a Site Reliability Engineer, DevOps or similar role.
• Professional experience with any other technologies that the project may require, fx: Java, Shell, GoLang, Python, Rust, Protbuf, etc.
• Professional experience with Nginx, HAProxy, Docker, Kubernetes, Terraform, or similar technologies.
• Know your way around Linux and Unix Shell.
• Proficiency in English
• Comfort and familiarity with the code review process.
• Comfort working in a highly agile, intensely fast pace engineering organization.
• An inclination towards communication, inclusion, and visibility.
• Positive and solution-oriented mindset.
  
  

Benefits

• Competitive remuneration package
• TET bonus, Health insurance
• Annual leave + Medical leave
• Family care leave + Birthday leave
• Flexi time, hybrid work
• Monthly teambuilding activity
  
  

Join AXON Networks!

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AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience. AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers. AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam.