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Senior IT Business Analyst

Min Experience

7 years

Location

MALAKOFF, France

JobType

full-time

About the job

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About the role

Join AXA Partners CLP in Malakoff, France, as a Senior Business Analyst. In this pivotal role, you will bridge the gap between our IT and operational teams, ensuring that our systems solutions align with business objectives. If you have a passion for driving efficiency and improving processes within the insurance sector, we want to hear from you! What You'll Be Doing: As a Senior Business Analyst, your key responsibilities will include: Collaborating with users, Technical Management, and stakeholders to determine system requirements, translating and prioritizing them for application enhancements. Negotiating project scope and timelines, ensuring alignment between operational needs and IT capabilities, while maintaining end-to-end ownership of deliverables. Developing detailed requirements and functional specifications that support user needs, while producing and maintaining comprehensive documentation. Managing change requests through formal change control processes and assisting in the automation of business requirements. Supporting the implementation of new systems and resolving user issues to minimize disruptions in business activities. Facilitating application change planning and driving process improvements to enhance productivity. Coaching and mentoring team members and demonstrating leadership by introducing innovative ideas for requirements gathering and solution design. Building strong peer relationships across IT to support effective implementations and maintain a robust understanding of assigned systems and processes.

About the company

We're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters.

Skills

business analysis
requirements gathering
functional specifications
change management
process improvement
coaching
mentoring
relationship building
insurance industry knowledge