Sky Systems, Inc. (SkySys)
Website:
myskysys.com
Job details:
Role: AWS Connect + Node.js Engineer
Position Type: Full-Time Contract (40hrs/week)
Contract Duration: 12 months+
Work Schedule: 8 hours/day (Mon-Fri)
Timezone: IST with overlap to US teams (2 hours of overlap. End of consultant's day overlaps with start of US day EST.)
Location: 100% Remote
We are seeking experienced AWS Connect Engineers to support a large-scale contact center transformation initiative. The ideal candidate will have strong experience with Amazon Connect, Node.js, AWS Lambda, and scalable serverless backend integrations.
Key Responsibilities
- Develop and maintain Amazon Connect Contact Flows
- Build backend integrations using Node.js and AWS Lambda
- Integrate Amazon Connect with enterprise APIs and applications
- Support event-driven processing and real-time call orchestration
- Optimize Lambda scalability and application performance
- Troubleshoot production issues and support highly available systems
Requirements
- Strong experience with Amazon Connect and Contact Flows
- Strong Node.js development experience
- Experience with AWS Lambda and AWS SDK
- Experience with Amazon Connect Streams API
- Experience building scalable serverless applications
- Strong understanding of asynchronous event processing
Preferred
- Enterprise contact center platform experience
- Multi-region AWS architecture experience
Click on Apply to know more.