People Prime Worldwide
Website:
people-prime.com
Job details:
About Client :-
Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations.
The company is committed to unleashing human energy through technology for an inclusive and sustainable future, helping organizations accelerate their transition to a digital and sustainable world.
They provide a variety of services, including consulting, technology, professional, and outsourcing services. TLM Application Developer
Job Details:-
location : Pan india
Mode Of Work : Hybrid
Notice Period : Immediate Joiners
Experience : 4-8 yrs
Type Of Hire : Contract to Hire
Primary Skills :-
JD:
• Design, develop, and maintain Amazon Connect solutions to enhance customer service experiences.
• Implement Amazon Connect Contact Lens functionalities for replacing Verint
• Integrate Amazon Connect with other AWS services such as Lambda, Lex, Polly, S3, Kinesis, Amazon Q, and Bedrock.
• Develop and optimize applications using Python and NodeJS.
• Implement and manage CI/CD pipelines for deploying Amazon Connect and other AWS services.
• Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business needs.
• Utilize GenAI to enhance customer interaction and engagement.
• Troubleshoot and resolve issues related to Amazon Connect and other integrated services.
• Ensure the security and scalability of applications and infrastructure.
Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ Yrs Proven experience as an Amazon Connect Developer or similar role with expertise in Amazon Connect and Lex.
• Strong proficiency in Python and NodeJS.
• Hands-on experience with AWS services including Lambda, Lex, Polly, S3, Kinesis, Amazon Q, and Bedrock.
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform.
• Experience with CI/CD tools and processes.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
Preferred Qualifications:
• AWS Certified Developer - Associate or similar certification.
• Experience with other contact center solutions.
• Knowledge of AI and machine learning concepts.
• Familiarity with Agile/Scrum methodologies.
Click on Apply to know more.