AVP – Healthcare Technology Services

HCLTech

Website: hcltech.com
Job details:

Role Summary

We are seeking a Senior Healthcare IT delivery leader to own large-scale service delivery, account growth, and P&L management for US Healthcare clients. This role requires a strong technology background, delivery excellence, presales exposure, and market growth orientation, managing complex portfolios at scale.

Experience: 18–24 Years

Location: Chennai / Hyderabad / Noida

Key Responsibilities

• Own end-to-end Healthcare IT service delivery across large US healthcare accounts.
• Drive account growth, deal expansion, and presales solutioning across staff augmentation, fixed price, managed services, capacity-based, output and outcome-based engagements.
• Manage $100M+ P&L portfolios, ensuring revenue growth, margin optimization, financial governance, and SLA compliance.
• Lead delivery of Application Management (ASM/AD/AMS), Application Support, Modernization, Data & AI, and GenAI solutions.
• Build and scale high-performance Agile engineering teams in a global onsite–offshore model.
• Act as executive sponsor for key healthcare clients, driving customer satisfaction, QBRs, and escalation management.
• Lead and mentor large global teams (800–1000+), fostering strong engineer experience and leadership pipeline.
• Collaborate with global leadership to align healthcare delivery strategy with enterprise objectives.
• Identify new opportunities across Digital Health, Data, AI, and Application Modernization.

Required Experience & Skills

• 20+ years of experience in IT services / consulting, with senior leadership experience in healthcare delivery.
• Proven track record managing:
• $100M+ delivery portfolios
• 800–1000+ employees
• Strong background as an Engineering / Technology delivery leader.
• Extensive experience delivering US Healthcare IT services, with understanding of healthcare compliance and security standards.
• Hands-on experience with presales, client engagement, vendor management, and stakeholder governance.
• Expertise in global delivery operations, agile transformation, and multi-program execution.
• Excellent leadership, communication, and negotiation skills.

Education

• Bachelor’s degree in engineering / technology or related field (mandatory).
• MBA or equivalent (preferred).

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