Global People Technology Functional PMO Analyst

WHO WE ARE

Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realize their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others.

PURPOSE OF THE ROLE

The Global People Technology Functional PMO Analyst supports the global rollout of SuccessFactors across 74 countries. The position holder will be pivotal in ensuring smooth implementation, supporting integrations and managing project governance. This position reports into the Global Head of People Technology and could be based in Amsterdam, the Netherlands or Madrid, Spain.

RESPONSIBILITIES

Functional & Technical Support

• Provides expert knowledge on SuccessFactors Employee Central, Recruiting and Onboarding
• Acts as a liaison between People, Culture and Organization, Global IT, and external vendors
• to translate business needs into system configurations
• Assists with data validation, system testing, and user acceptance testing (UAT)
• Supports system troubleshooting and works with IT on resolving configuration or integration

Project Management & PMO Support

• Maintains and tracks project plans, timelines, and deliverables for the Nexus Implementation
• Supports RAID (Risks, Assumptions, Issues, Dependencies) log management and escalates risks proactively
• Coordinates with global and regional teams to ensure alignment on project milestones
• Assists in the preparation of status reports, steering committee decks, and executive updates

Stakeholder Engagement & Change Management

• Partners with regional People, Culture and Organization and Global IT team to ensure local compliance and adoption of SuccessFactors
• Supports the development of training materials and knowledge-sharing sessions
• Assists in change management efforts, ensuring effective communication and user readiness
• Acts as a point of contact for key stakeholders, fostering collaboration across teams
• Stays current with SuccessFactors updates, releases, and best practices to provide informed recommendations and solutions

WHAT WE ARE LOOKING FOR

Minimum Qualifications

• 3-5 years of experience in HRIS, HR Technology or related field
• Hands-on experience with SuccessFactors Employee Central, Recruiting and/or Onboarding
• At least one SuccessFactors Certification (EC, REC or ONB preferred)
• Strong project coordination or PMO experience in global HR system implementations
• Proficiency in Excel, PowerPoint and project tracking tools
• Strong analytical, problem-solving and organizational skills

Preferred Qualifications

• Experience working in a global HR transformation program
• Familiarity with SAP Integration, middleware or data migration processes
• Knowledge of HR processes, compliance and reporting
• Experience with ServiceNow HR Service Delivery (ITSM or HRSD)