Technical Product Owner- AI/ML

Avalara is an AI-first company. We expect every employee to actively leverage AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows and products — and success at Avalara requires embracing AI as an essential capability, not an optional tool. As an AI/ML Technical Product Owner at Avalara, you will lead the development and integration of cutting-edge AI and Machine Learning solutions into our suite of tax compliance products. You'll collaborate closely with cross-functional teams, including Product managers, ML Engineers, Software Development Engineers, Content Researchers and designers, to conceptualize, build, and deploy models that drive significant business impact. Your role will involve translating complex technical concepts into strategic product initiatives, ensuring the successful execution of these initiatives from brainstorming to deployment. You will report to Director of Engineering. What Your Responsibilities Will Be Product strategy and vision - Define and drive the vision, strategy, and roadmap for AI & ML products, aligning them with Avalara's overall business goals and customer needs. - Identify new AI & ML opportunities by staying updated on industry trends, competitive landscape, and emerging technologies. - Communicate product vision and strategy to stakeholders, including executives, engineering teams, and customers. Cross-functional leadership - Collaborate with data scientists, engineers, and designers to define, prioritize, and execute AI/ML product initiatives. - Work closely with engineering teams to translate product requirements into technical specifications and ensure delivery of high-quality features. Product development and execution - Oversee the end-to-end product development lifecycle, from ideation and prototyping to testing, deployment, and iteration. - Manage the backlog, prioritizing features and improvements based on customer feedback, market research, and business impact. - Ensure the AI & ML models are properly integrated into products, focusing on scalability, performance, continuous improvement Data-driven decision making - Use data to inform product decisions, leveraging metrics, user feedback, and A/B testing to guide development priorities. - Monitor the performance of AI & ML models and products post-launch, using analytics to identify areas for improvement and optimization. Stakeholder communication and reporting - Present product updates, milestones, and performance metrics to executive leadership and other stakeholders. - Facilitate regular meetings with cross-functional teams to ensure alignment and address any challenges or roadblocks. - Prepare detailed reports on the progress of AI & ML initiatives, including successes, challenges, and next steps. Ethical AI considerations - Ensure that AI & ML products adhere to ethical guidelines and industry best practices, including fairness, transparency, and data privacy. - Advocate for responsible AI practices within the organization, ensuring that models and data usage align with legal and ethical standards. Customer and market insights - Engage with customers, users, and industry experts to gather insights on market needs and pain points. - Use these insights to inform product features and improvements, ensuring that the AI & ML products deliver real value to end users.

We're Avalara. We're defining the relationship between tax and tech. We've already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business. Our growth is real, and we're not slowing down until we've achieved our mission - to be part of every transaction in the world. We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We've been different from day one. Join us, and your career will be too.