Customer Service Surge Specialist

Automated Health Systems is a premier healthcare focused customer service call center vendor expanding in the Maryland-area. This is a remote position. All equipment is provided, hard wired internet required. Call Center Benefits: Health/Dental/Vision/401(k)/Paid Time Off Employee Wellness Program Comprehensive and ongoing paid training Strong company culture with career growth opportunities Onsite Fitness Facility Schedule: Monday to Friday between 8:00 a.m. to 5:00 p.m. Call Center Responsibilities: Assisting individuals and families with information and questions about DHS Programs. Providing accurate and consistent information. Providing quality customer service and support. Job Requirements: Customer-focused team player with a passion for helping people. Strong PC proficiency with a willingness to learn new applications. Detail-oriented, fast learner with excellent communication skills. Maintain confidentiality of personal health information. Bilingual skills (i.e., Spanish) strongly preferred.

Automated Health Systems is a premier healthcare focused customer service call center vendor expanding in the Maryland-area.