About the role
Aura is looking for a Sales Specialist - Upsell to join our team. In this role, you will be responsible for generating revenue growth by identifying and closing upsell opportunities with existing customers. You will work closely with our Customer Success team to ensure a seamless customer experience.
Responsibilities:
- Identify and close upsell opportunities with existing customers
- Develop strong relationships with customers to understand their needs and recommend appropriate solutions
- Collaborate with the Customer Success team to ensure a positive customer experience
- Achieve and exceed monthly/quarterly sales targets
- Provide feedback to the product team on customer needs and trends
Requirements:
- 2+ years of experience in a sales or customer-facing role
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Passion for technology and a desire to learn about our products
- Understanding of the SaaS business model and customer success principles
About the company
Aura is a leading provider of digital security solutions, helping individuals and families protect their online lives. With a focus on innovation and customer success, Aura is committed to making the internet a safer place for everyone.
