Under the direct supervision of a Human Resources Manager, performs at an advanced level in at least one major area of human resources, such as talent acquisition and onboarding, employee benefits administration, employee relations, and/or classification & compensation administration. Performs all activities related to the assigned area of expertise. The position serves as a primary point of contact for employees, managers, and external partners regarding human resources matters.
Key Responsibilities and Performance Standards:
- Monitors, verifies, and reconciles data and documentation with employees, departments, finance, vendors and external agencies; implements quality control processes to eliminate errors; researches and recommends improvements to programs in human resources; prepares required reports to ensure compliance with federal and state laws. May assist with maintaining the human resources information system (HRIS) by creating or updating employee records or data tables; auditing the HRIS for accuracy; ensuring data integrity across various integrated HRIS modules.
- Consults with new hires, employees, managers, and/or retirees to explain procedures, personnel policies, and various human resources programs; maintains accurate records; may conduct open enrollments; may resolve eligibility and enrollment issues with carriers and identify root causes to prevent recurrence.
- May advise departments on various areas of Human Resources to include performance management, promotional procedures, salary offers, recruitment, employee benefits, discipline in accordance with HR policies and procedures, etc.; may counsel employees on grievances, conflict resolution, and mediation; and may be required to conduct research, administer surveys, perform analysis, and prepare written reports with documentation for assigned Human Resources programs or areas.
- May utilize the applicant tracking system to post job vacancies, track applicants, and coordinate interviews; May consult with employees and retirees to explain benefit programs, retirement programs, and/or wellness programs; may facilitate onboarding activities for new hires and transfers to include coordinating all pre-employment screenings and processing I-9 documentation.
- Research, compile, and/or monitor administrative, statistical or other data pertaining to department operations; summarize data; perform routine data analysis and prepare reports; conducts research of department files, records, and electronic databases; Assists with collecting data, formulating results, and preparing reports and correspondence related to findings.
- Performs other duties of a similar nature or level.