Client Associate

At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it. Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In the last 6 years we've become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we've gotten thousands of people access to over $4B in life-changing aid, and we're just getting started. We've helped more than 110,000 people in need (see our 13,000+ five-star reviews) and raised more than $100 million from top VC firms like Fika, Forerunner, GV (Google Ventures), and True Ventures. (We closed our Series C round in April 2025, so we're well-funded for the foreseeable future.) We're small but moving fast — our team grew from 89 to over 151 last year, and we expect to grow again in 2025. The Job Each day, hundreds of people seek our help getting disability benefits or insurance compensation. They're intimidated by the process, unsure where to turn, and desperate for good advice. As a Paralegal at Atticus, your job is to get them on the right path. This job is different from that of a traditional paralegal. The job mixes responsibilities in any good paralegal's comfort zone (build client relationships; keep your caseload moving; and collaborate with attorneys on case strategy) with those unique to being an operator in a fast-growing tech company (create client testimonials with Marketing; user test new tools for Product; share learnings with Client Experience). In a typical week you might do any of the following: Interview a client, analyze their medical records, and draft a persuasive memo arguing why the SSA should consider them disabled. Map the questions and logic behind a government benefits application, create your own client-facing form that asks the same information in a client-friendly way, and collect client feedback to evaluate your improvements. Take on an inefficient workflow that's slowing the team down (e.g., processing case updates), scope an improvement, get team buy-in, and execute the improvement.

At any given time, 16 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance could transform their lives. But today, most never get it. Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. In the last 6 years we've become the leading platform connecting people with disabilities to government benefits. We also help victims of accidents, misconduct, and violence get compensation from insurance. So far, we've gotten thousands of people access to over $4B in life-changing aid, and we're just getting started. We've helped more than 110,000 people in need (see our 13,000+ five-star reviews) and raised more than $100 million from top VC firms like Fika, Forerunner, GV (Google Ventures), and True Ventures. (We closed our Series C round in April 2025, so we're well-funded for the foreseeable future.) We're small but moving fast — our team grew from 89 to over 151 last year, and we expect to grow again in 2025.