Customer Success Architect (AI Service Management)
Atlassian
- Salary
- $147k - $192k
- Experience
- 3+ yrs
- Location
- New York City, New York, United States
- Job type
- Full-time
Required skills
- Jira Service Management
- ServiceNow
- Zendesk
- BMC
- Slack
- Microsoft Teams
- Confluence
- Rovo Service Agents
- Assets
- CMDB
- API
About the role
3-5 years in Customer Success, technical consulting, or solutions architecture; hands-on Jira Service Management implementation; ITIL 4 Foundation certification or higher; deep ITSM/ESM/CSM knowledge; ability to travel up to 15% domestically and internationally.
About Atlassian
Unleashing the potential of every team.
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