You take ownership of the full information lifecycle for both hardware and software products — from planning and authoring to final release. In the role, you work closely with R&D, Service, Compliance and UX to create clear and structured product information that supports customers and service teams globally. You actively contribute to improving the user experience by ensuring that product information is intuitive, accessible, and supports usability across digital and physical touchpoints.
Some of your activities:
- Plan, write, and publish modular topics that form user guides, service instructions, quick starts, and release notes.
- Drive content reuse and variant management in our Component Content Management System (CCMS).
- Maintain metadata, publication structures, and ensure consistency across product families.
- Coordinate technical reviews with stakeholders in R&D, Service, Compliance and UX, and secure the content through each workflow step.
- Update documentation in line with engineering changes and product release cycles.
- Contribute to digital information formats, such as interactive graphics or animations, when relevant.