We at Atlas Copco Vacuum North America, part of the Atlas Copco Group, believe that there is always a better way. This spirit drives us to provide leading-edge technology, innovative and sustainable products, as well as best-in-class service to our customers around the globe. That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs. As a Customer Service Intern, your mission is to assist the team to ensure a good quality of sales and service support. Our summer internship runs from June 8th through August 14th. In this role, you will report to the Customer Care Team Lead.
You will
- provide customer support in all phases of the sales process - from quoation to the payment reminder
- complete order processing
- customer orders reception, check, and processing
- follow-up orders (deliveries, documentation to be sent to the customers, etc.)
- assisting with matieral returns
- handling customer complaints
- support sales managers/sales engineers
- perform other duties as assigned or needed
