Customer Service Careers at Assurant

Assurant customer service teams are where the human and technology elements of our business come together most visibly. This is an entry-level role where you'll be the face of the company, interacting with Assurant policyholders over the phone, through chat, or via website and email. You'll answer customer questions about their policies or claims status, ensure all policyholder information is up to date, and provide an efficient customer experience that makes people glad they chose Assurant. Our customer service employees are a critical part of our organization, which is why we implemented a $15/hour minimum wage for all Assurant employees in 2021. We know how important good customer service is, and we're looking for new team members who can help provide it. What Assurant Offers You Virtual hiring opportunities Benefits that start on your first day Multiple health coverage packages to meet your family's needs and your budget Growth and development tracks with proven success in enabling career growth A commitment to work/life balance — we're all working to live, not living to work An environment that values autonomous, self-directed work that drives business impacts Competitive 401(k) benefits What Would Make You a Good Fit When you join the Assurant customer service team, you'll be the primary point of contact for customers who look to you to solve their challenges. You'll be a good fit for this type of role if you're: Customer focused Reliable and resilient Able to analyze problems and make decisions Trustworthy and adaptable Focused on delivering consistent results

Assurant is a leading global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases.