E+E Elektronik
Website:
epluse.com
Job details:
Job Title: Asst. Manager – Inside Sales & Service
Location: Mumbai Work Type:
Full-Time, Onsite
About Company
Hey there! We’re E+E Elektronik (www.epluse.com) and yes, we’re in India! Headquartered in Austria, with regional hubs across the US, South Korea, China, Germany, France, Italy, and now India, we’ve been turning precision into performance for over 40 years. What do we do? We build the tech that makes your environment smarter. Think humidity, temperature, CO₂, air velocity, dew point. Our sensors and systems power up industries like HVAC, pharma, data centre, semiconductors, batteries, solar and industrial automation to stay efficient, reliable, and future-ready. We officially set foot in India in 2022, and it’s been full throttle ever since. We’re growing fast, building a talented team, and bringing some seriously smart sensing solutions to the region. So if you're looking to be part of a company that’s got startup energy in India but is backed by decades of global expertise, you’ve found your spot. Let’s build the future of sensing together.
About E+E Elektronik India
We’re not your average corporate setup. At E+E Elektronik India, we move fast, stay close to our customers, and take pride in getting things right from the first enquiry to the final delivery. If you enjoy working with people, love keeping things organized, and get satisfaction from solving problems efficiently; keep reading.
Job Summary: We are looking for an Sr. Engineer / Asst. Manager – Inside Sales, Service and Operations to manage end-to-end sales operations, customer support, along with hands on in service, repair and calibration. This role is central to ensuring smooth order processing, CRM management, and cross-functional collaboration across sales, logistics, after sales service and marketing. You will work closely with the technical team at our HQ in Austria. The role requires strong coordination skills, attention to detail, and a customer-first mindset. You will support lead and opportunity management on the CRM, assist with product demos, certifications and many more and act as the key link between customers, sales team and the technical and service team.
Key Responsibilities:
• Manage leads and opportunity tracking, and quote creation on the CRM portal
• Handle configuration of product, quality assurance, checklist confirmation, issuance of Test Certificates for customer orders.
• Coordinate product servicing, repairs, and after-sales support for customers
• Manage inventory of accessories and ensure stock availability for smooth order fulfilment
• Coordinate with the logistics team on dispatch planning and timely delivery of orders
• Support special projects and tasks assigned by management as needed
• Provide technical product information and support to the marketing team for campaigns and content
• Collaborate with the marketing team on product video creation and technical content development
• Maintain and manage the product demonstration lab, ensuring equipment is functional and well-organized
• Continuously identify and implement process improvements to streamline the flow between logistics and sales
Qualifications and Skills:
• Bachelor’s degree in Engineering (Electrical, Electronics, Instrumentation, or related field)
• 2–4 years of experience in Inside Sales, Sales Coordination, or Customer Service roles
• Hands-on experience or strong understanding of sensors, instrumentation, or industrial measurement products
• Strong technical knowledge of product specifications, configurations, and application requirements
• Proficiency in CRM tools (MS Dynamics preferred), MS Office, and order management systems
• Strong communication, coordination, and problem-solving skills with a customer-first approach
Why Join Us?
• Be part of a fast-growing Indian subsidiary backed by 40+ years of global expertise in precision sensing technology
• A role with real ownership from CRM to customer delivery, you’ll see the full sales cycle in action
• Direct collaboration with the technical team at our global HQ in Austria; giving you international exposure from day one
• Opportunity to grow within a structured, people-first organization that values initiative and continuous improvement
Click on Apply to know more.