Job Title: Information Center Manager
Department/Program: Information Center
Organization Name: Associated Students, San Francisco State University
Number of Openings: 1
Days/Hours & Duration of Job:
- Monday : 430pm to 6pm
- Tuesday : 8am to 1pm
- Wednesday : 8am to 6pm
- Thursday : 8am to 1pm
- Friday : 8am to 6pm
- Up to 20 hours/week
Wage/Salary: $20.48/hr
Employment Start Date: June 1st, 2026
Application Deadline: May 13th, 2026
About Information Center:
Provides information, advice, and guidance about events and services of AS and the Student Center. We always strive to provide answers to any SF State-related questions, city questions, transit questions, and anything else you can come up with. We also offer a location for purchasing Clipper Cards, room reservations, organization tabling and key check-in, lost and found, and a friendly place to help you plan your day. We also sell and reload Clipper Cards, a reloadable transit card. For more information, please visit:
http://asi.sfsu.edu/information-center/
Job Description:
- Hire, train, supervise, evaluate, and schedule all
Information Desk staff.
- Oversee general services and operations of the
Information Desk such as: Lost and Found, publicity postings, transit
information, general information, tabling and sales.
- Maintain staff development and team building
throughout the semester.
- Responsible for gathering and disseminating campus,
community, and Student Center Information
- Liaison with Accounting Office for cash bag and ticket
reconciliation.
- Liaison with building departments, managers, and
Information Desk Staff.
- Attend regular meetings: manager, event preparation,
and building operations meetings.
- Responsible for updating, maintain, and enforcing
Information Desk Policies.
- Responsible for the presentation and ongoing
development of the physical desk space.
- Provide work status reports to supervisors regularly.
- Must complete assigned manager training courses within
first four months of employment
- Other duties as assigned.
Qualifications:
- Must be a currently enrolled SFSU student with a minimum of 6 units for undergraduates or 4 units for graduates.
- Prior cash register experience and customer service
required
- Available to be on-call for any issues that require
immediate attention.
- One year of supervisory experience include:
interviewing, performance management, and discipline.
- Knowledge of human resource management.
- Strong knowledge of office management.
- Ability to maintain a high level of accuracy in
preparing and entering information.
- Ability to solve problems.
- Ability to take initiative.
- Ability to work independently and meet deadlines.
- Excellent interpersonal and team building skills.
- Analytical, problem solving, and decision-making
skills.
- Effective communication skills: both verbal and
listening.
- Strong attention to detail and high level of accuracy.
- Effective organization skills.
- Strong computer competency: spreadsheets, word processing
programs, memos, organizing meetings, and filing.
- Strong time management.
- Ability to work with minimal supervision.
Application Instructions:
Please complete an application via our Application Portal at
https://goo.gl/FODWvX. A resume must also be submitted along with the application to be considered for the position. Cover letter is optional.