Associate Student Conversion

University Living

Website: universityliving.com
Job details:
Company Description

University Living is a global student housing marketplace offering over 2 million beds in 65,000 properties across 515 international education hubs. Since its inception in 2015, the platform has helped 2 million students from 1,000 universities find, compare, and book affordable student accommodations based on their preferences. Recognized with numerous awards like the Economic Times' Power of Ideas and Business World Best Edutech Solution for Higher Ed Award 2022, University Living continues to innovate in the student accommodation space. Alongside accommodation services, the company provides 10 value-added offerings and a Property Management System to support its partners. With features in top publications, the company is a distinctive leader in the education and student housing market.

Role Description

This is a full-time, on-site role for an Associate Student Conversion, based in Noida. The role involves engaging with prospective students, assisting them in making informed decisions regarding accommodations, and providing excellent customer service. Responsibilities also include managing inquiries, maintaining communication with students throughout the booking journey, and utilizing company tools to ensure smooth conversions. The associate will play a key role in achieving sales targets and improving the overall customer experience.

Qualifications

• Strong communication and interpersonal skills for customer engagement and collaboration
• Proficiency in sales or negotiation techniques and customer service practices
• Ability to handle multiple inquiries, manage processes, and meet deadlines
• Basic knowledge of technology platforms, especially CRM tools and other operational systems
• Proactive problem-solving skills and a student-centric approach
• Experience in sales or client relations is an advantage
• Bachelor’s degree in any field; an academic background in Business or Communication is preferred

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