Website:
Job details:
About Us:
SAACH Travel Technologies is a leading ITES company specializing in the travel industry. We offer fare management, air ticketing, website development, and other travel related IT solutions. We are expanding our team and looking for skilled professionals to grow with us.
What We’re Looking For:
• 2 - 5 years of experience in the air travel industry, preferably handling reservations and sales for US/Canada-based clients or consolidators.
• Proficiency in GDS systems (Amadeus/Sabre preferred).
• Strong communication and negotiation skills with the ability to manage client relationships & boost sales.
• Excellent problem-solving, communication, and analytical abilities for handling escalations.
• Ability to manage travel issues, cancellations, refunds, and customer concerns professionally.
• Fluency in English (verbal & written); local language proficiency will be an advantage.
• Comfortable working in a 24x7 shift environment, especially night shifts.
What You’ll Do:
• Provide clients with personalized travel assistance.
• Provide/Handle airfare quotes, ticket issuances, reissuances, and cancellations/refunds via calls
& emails.
• Resolve customer escalations with a proactive, solution-driven approach.
Location: work from office, Work week: 5 days
Shift Details: Night shifts / Rotational shifts
Send your CV to: hr@saachtt.com
Kindly fill this form - https://forms.gle/NRKLs6ZBRT55uxWa8
Click on Apply to know more.