Expatria -Mobility Redefined
Website:
expatria.in
Job details:
Company Description Expatria – Mobility Redefined is a leading provider of immigration, regulatory, destination, movement, and fleet management services, focused on supporting expatriates coming to India. Established in 2008 as Meera Samuh, the company has assisted expats from more than 50 countries, building deep expertise in expat management. Under the Expatria brand since 2018, the organization delivers trusted Visa/FRRO, relocation, and fleet services backed by over two decades of industry experience. With PAN India infrastructure, presence in major metropolitan cities, and regional offices in remote locations, Expatria offers quality, process-driven, and personalized services aligned with corporate and government policies. The company is certified by ISO, OTOA, IATO, among other bodies, and provides 24x7 support through a dedicated help desk.
Role Description The Executive – Immigration will handle end-to-end immigration and visa processes for expatriate clients, ensuring compliance with Indian regulatory requirements and internal company standards.
This full-time on-site role, based in Gurugram, involves preparing and verifying documentation, coordinating Visa/FRRO appointments, tracking application status, and maintaining accurate records and reports. The Executive will liaise with clients, corporate stakeholders to provide clear guidance on procedures, timelines, and policy updates.
Day-to-day responsibilities include responding to client queries, resolving issues promptly, supporting immigration process and contributing to continuous improvement of immigration processes. The role requires a strong focus on service quality, confidentiality, and adherence to Expatria’s ethical and process-driven approach.
Qualifications
- 1-2 years experience in immigration procedures, Visa/FRRO processes, and regulatory compliance in India.
- Experience in client service, stakeholder communication, and relationship management in a corporate or service environment.
- Ability to manage documentation, maintain accurate records, and handle process-driven workflows with attention to detail.
- Good knowledge of MS Office tools and basic digital platforms for tracking cases, reporting, and communication.
- Strong communication skills, time management, and problem-solving skills for handling multiple cases and deadlines.
- Bachelor’s degree in any discipline.
- Comfort working with diverse, multicultural clients and maintaining a professional, respectful, and inclusive approach.
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