Deutsche Börse
Website:
deutsche-boerse.com
Job details:
About Deutsche Börse Group:
Headquartered in Frankfurt, Germany, Deutsche Börse Group is a leading international exchange organization and market infrastructure provider. They empower investors, financial institutions, and companies by facilitating access to global capital markets.
Their India centre is located in Hyderabad, serves as a key strategic hub and comprises India’s top-tier tech talent. They focus on crafting advanced IT solutions that elevate market infrastructure and services. Deutsche Börse Group in India is composed of a team of capital market engineers forming the backbone of financial markets worldwide.
Corporate IT of Deutsche Boerse Group oversees end user workplace experience, voice & communication, application development and operations for all group processes such as Financial Core, Customer Care, Control & Corporate Processes. We also develop and operate our Enterprise Analytics and Digital Boardroom, which are the core of sharing and measuring our group’s success. Our mission is simple – Make IT Run! We are passionate in running our existing IT landscape and exploring every day what makes DBG as a company, and thus all our colleagues, run better – simplify and automate processes, use modern technology and devices, and make collaboration fun. We are driven by user experience, performance, stable operations, and a high degree of Information Security and Compliance.
Field of Activity:
Within the Customer Experience team, you will serve as the strategic orchestrator between our Salesforce CRM and SAP ERP environments. Our mission is to move beyond simple data entry and build a sophisticated, automated engine that powers our global sales operations.
In this role, you will act as the "architectural glue," connecting Opportunity Management and Quotation in Salesforce with Order Fulfillment, Pricing, and Billing in SAP. You will collaborate closely with Sales Operations and Finance stakeholders to ensure that business objectives are translated into seamless, end-to-end (E2E) digital workflows. You will work in a dynamic, global environment where your focus will be on eliminating manual bottlenecks, driving process efficiency, and ensuring data integrity from the initial lead to the final invoice.
Tasks/responsibilities:
- Solution Design Leadership: Define and design scalable solutions based on business needs, primarily leveraging the Salesforce platform as the lead system for the Lead-to-Cash lifecycle.
- Salesforce Administration & Configuration: Act as the subject matter expert for Salesforce Sales Cloud and Revenue Cloud, performing advanced admin tasks including flow automation, object modeling, and validation logic.
- Revenue Cloud Management: Lead the functional design and configuration of Salesforce Revenue Cloud (CPQ & Billing), focusing on product catalog structures, pricing engines, and quote-to-order transformations.
- SAP SD Integration: Lead the functional requirements for SAP Sales & Distribution (SD), specifically governing pricing procedures, and billing/invoicing logic.
- Orchestrate E2E Processes: Own the functional design of the Lead-to-Cash (L2C) and Order-to-Cash (O2C) lifecycles, ensuring Sales and Finance alignment.
- Integration Governance: Define and maintain the logic for data synchronization (Accounts, Products, Prices, Orders) between Salesforce and SAP via middleware (e.g., MuleSoft, Dell Boomi, or SAP PI/PO).
- Requirement Translation: Act as the primary liaison between the Sales organization and IT technical teams, conducting workshops and documenting solutions in clear user story formats.
- Advanced Analytics Collaboration: Partner with analytics teams to provide E2E process transparency, tracking performance from initial call reporting to final revenue recognition.
- Testing & Quality Assurance: Support unit testing, system integration testing (SIT), and user acceptance testing (UAT) for all cross-platform deployments.
Qualifications/required skills:
- Education: University degree in Business Information Systems, Computer Science, or a related field.
- Professional Experience: 8–10 years of functional consulting experience specifically within CRM and ERP landscapes.
- Salesforce Mastery: Expert-level knowledge of Salesforce Admin functions and architectural best practices within Sales Cloud and Revenue Cloud (CPQ & Billing).
- SAP Proficiency: Proven hands-on experience in SAP SD (Pricing conditions, Order types, Delivery, and Invoicing).
- Integration Logic: Strong understanding of integration middleware and experience mapping logic between Salesforce Objects and SAP BAPIs/IDocs.
- Strategic Mindset: Proven ability to analyze process health, identify friction points in the sales-to-billing handover, and propose scalable solutions.
- Excellent communication and stakeholder management skills, with a "hands-on" mentality and the ability to work independently in a complex environment.
- Methodology: Familiarity with Agile project methodologies and experience leading global rollouts in multi-currency/multi-entity environments.
- Preferred Certifications: Salesforce Certified Administrator, Salesforce CPQ Specialist, and/or SAP Certified Application Associate (SD).
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