zolo
Website:
zolostays.com
Job details:
Associate – Operations Audit & Compliance
Zolo
Audit Operations. Identify Gaps. Protect Standards.
Location - Bangalore
Why this role exists
At Zolo, maintaining consistent operational standards across properties is critical to delivering a great resident experience and running efficient operations.
As an Associate – Operations Audit & Compliance, you will be responsible for conducting on-ground audits across assigned properties, identifying operational gaps, verifying compliance with SOPs, and ensuring corrective actions are implemented. This role requires strong observation skills, attention to detail, and the ability to work independently in a field-based environment.
Your mandate is clear
Visit properties.
Verify standards.
Identify gaps.
Report findings.
Drive compliance.
You will act as Zolo's eyes and ears on the ground, ensuring that operational processes are executed as intended and deviations are identified before they impact the business or resident experience.
About Zolo
Finding dependable accommodation has historically been fragmented and inconsistent.
People settled for compromises because the system offered few trustworthy options.
Zolo reimagined living and hospitality as a connected journey.
Zolo Coliving simplifies urban living.
Z Vacations enables meaningful travel experiences.
Z Hotels serves the modern traveler with consistency, warmth, and operational discipline.
Zeassetz enables structured real estate ownership and asset-backed growth opportunities.
Today, over 100,000 people trust Zolo across different phases of life.
Our ambition is to build the most trusted living and hospitality ecosystem for the new generation by partnering deeply with property owners, business partners, and stakeholders who think long term.
What you will be responsible for
1.Property Audits & Compliance Checks
- Conduct scheduled and surprise audits across assigned properties.
- Verify adherence to operational SOPs, compliance requirements, and service standards.
- Check property readiness, cleanliness, safety standards, and operational processes.
- Identify gaps, deviations, and instances of non-compliance.
2.Audit Reporting & Documentation
- Capture observations accurately through audit reports and supporting evidence.
- Maintain audit records and documentation as per defined guidelines.
- Highlight critical issues requiring immediate intervention.
- Ensure timely submission of audit findings and reports.
3..Corrective Action Tracking
- Coordinate with operations teams to communicate audit findings.
- Track closure of audit observations and corrective actions.
- Follow up on pending compliance issues until resolution.
- Escalate recurring or unresolved concerns where required.
4.Process Improvement
- Identify recurring operational gaps and trends.
- Provide insights that can help improve compliance and operational efficiency.
- Support the audit team in strengthening audit frameworks and processes.
What success looks like after 6–12 months
- Audit schedules are completed consistently and on time.
- High accuracy and quality of audit observations.
- Timely reporting and documentation of findings.
- Strong follow-through on corrective action closure.
- Improved compliance levels across assigned properties.
- Identification of recurring operational issues and improvement opportunities.
Who this role is for
- Individuals who enjoy field-based work and operational problem-solving.
- People who notice details that others often miss.
- Individuals comfortable working independently and taking ownership.
- Candidates who are disciplined, process-oriented, and comfortable with travel.
- Fresh graduates looking to build a career in operations, compliance, or audit functions.
Experience we value
- Graduate in any discipline.
- Freshers preferred.
- Exposure to operations, audits, inspections, compliance, hospitality, retail, logistics, or facility management is an advantage.
- Basic knowledge of documentation, reporting, and compliance processes is preferred.
Mandatory Requirements
- Must own a two-wheeler.
- Willingness to travel extensively within the city.
- Flexibility to conduct night audits based on business requirements.
The impact you will have
The quality of our audits directly influences operational discipline, compliance, resident experience, and business performance. Your observations and recommendations will help ensure that every Zolo property consistently delivers the standards we promise.
Why join now
This is an opportunity to be part of a growing audit and compliance function with direct exposure to property operations across multiple locations. You will gain hands-on experience in operations, audits, compliance management, and business process improvement while working closely with cross-functional teams across the organization.
Click on Apply to know more.
