Digital Business People
Website:
dbppl.com
Job details:
HR Operations & Service Delivery
· Oversee employee lifecycle processes including managing teams for onboarding, Payroll, Employee data management, Performance Management, Transfers, exits, and compliance.
· Partner with business leaders to align HR strategies with Operational goals
· Ensure accuracy and security of employee records across HRIS & other platforms.
· Drive standardization and automation of HR processes across geographies.
· Monitor and report KPIs for HR operations and payroll to global and regional stakeholders.
· Lead internal audits and ensure closure of findings with regional HR teams.
· Conduct periodic reviews of SOPs and ensure training for HR teams on process change & practices.
· Measure and track key HR metrics to provide insights on workforce trends and business outcomes.
Payroll Oversight
· Act as custodian of payroll processes ensuring accuracy, timeliness, and compliance.
· Collaborate with payroll vendors and enforce performance KPIs.
Technology & Systems
· Partner with HRIS teams to enhance system functionality and resolve issues.
· Ensure effective functioning of LMS and other HR tech platforms.
· Promote the adoption of digital tools for HR delivery and analytics.
· Collect, analyze, and interpret HR data related to employee performance, turnover, recruitment, engagement, Training and Development, attrition and retention.
Leadership & Stakeholder Engagement
· Lead and mentor HR delivery teams within the GCC.
· Collaborate with global HR leaders to align service delivery with strategic goals.
· Foster a culture of continuous improvement and customer-centric service.
Performance Management & Goal Management
· Develops and communicates the strategic vision, scope, priorities, processes, systems and tools of the performance management.
· Works with key stakeholders e.g. budget, strategy and C & B to establish link between Entity / BU and work on the Budget allocation, Merit salary increase and final budget utilization along with other variable pay.
Experience :
Qualifications :
12–18 years of experience in HR operations, with at least 5 years in a GCC or shared services leadership role.
Strong understanding of global HR processes, compliance, and systems.
Proven experience in managing large-scale HR delivery teams and transformation projects.
Expertise in HRIS platforms preferably SF, payroll systems, and process automation.
Excellent communication, stakeholder management, and analytical skills.
Preferably - MBA (Human Resources)
Competency :
• Strategic Planning
• Attention to Details
• Creativity & Innovation
• Passionate about Results
• Interpersonal Communication
• Conflict Resolution
• Performance orientated
• Technology savvy
Stakeholders :
• Plant Heads / HR Heads / L & D Head etc..
• Vendors / Suppliers
• Internal Peers
Click on Apply to know more.
