Fulcrum Digital Inc
Website:
fulcrumdigital.com
Job details:
Chief of Staff Track
This is not an EA role dressed up with a fancy title. It is also not a pure strategy role. It is the job that exists between the two — the one where you run the operational spine of a CAIO's life so that the strategic work is even possible, and then you do the strategic work alongside him.
You will book travel. You will also sit in the room when we decide how FD RYZE® competes with Microsoft Foundry in a Fortune 500 account. You will completely own the inbox. You will also co-author the narrative that goes to a CXO audience in New York. If either half of that sentence sounds beneath you, or above you, this is not your role.
The right person for this job understands that controlling a senior leader's calendar is not administrative work — it is the highest-leverage act of prioritisation in the entire office. The wrong person thinks calendar work is something to escape from. We are hiring the first kind.
Who you'll be working with
The Chief AI Officer at Fulcrum Digital and the architect of FD RYZE®, our enterprise AI platform now in production across insurance, financial services, and payments clients globally. He speaks regularly at international conferences, writes extensively on AI and other tech, and works directly with Fortune 500 CXOs on how they should be thinking about AI in their businesses.
Here is what working alongside him looks like on any given month.
- Preparation for a CXO workshop in New York, London, or Abu Dhabi — helping shape the narrative, the deck, and the room
- Client engagements with global insurance, financial services, and payments leaders — some of the largest names in each sector, under confidentiality until they are not
- Investor and partner conversations spanning enterprise AI and frontier research
- Peer-reviewed research papers accepted at international conferences across Europe and Asia — the kind of work that keeps the CAIO's practice honest and visible in academia as well as industry
- A steady cadence of thought-leadership writing on LinkedIn across two ongoing series, Enterprise AI and Physical AI
What the job actually looks like
Operational spine
- Own the CAIO's calendar end-to-end. Not as a scheduler, but as a prioritiser. You decide, with his input, what gets thirty minutes and what gets declined. You also handle the small things — booking meeting rooms, coordinating with other EAs, rescheduling when things collide, keeping buffer time protected.
- Run the inbox, completely. Screen every email. Triage ruthlessly. Draft responses for his approval on routine matters, and over time, send them yourself for the truly routine ones. Make sure nothing important disappears into the noise. The CAIO should be able to stop checking email and trust that you have it.
- Manage the entire LinkedIn presence. Reply to inbound messages — there are many, and many of them matter. Identify which connection requests are worth accepting. Flag which conversations the CAIO needs to take personally and which you can handle on his behalf. Manage the contact graph actively — who is new, who has gone quiet, who has moved roles, who is travelling to a city he'll be in.
- Build and maintain a proper CRM. Every conversation with an investor, a client, a collaborator, a conference contact should live somewhere retrievable. Right now a lot of it lives in the CAIO's head. That has to change, and you are the one changing it.
- Personal reminders and follow-ups. Birthdays, anniversaries, bill payments, thank-you notes after meetings, gifts for senior stakeholders, the small thoughtful things that a senior leader cannot remember on his own but which compound into trust over years. You remember them for him.
- Travel and logistics. Itineraries, visas, hotels, on-ground coordination, airport transfers, restaurant bookings for client dinners. When the CAIO is flying to New York, you already know which three people in New York he should be seeing while he's there — because you built the system that tells you.
- Attend meetings on his behalf where it makes sense — HR conversations, operational reviews, initial vendor screenings, internal administrative meetings. Produce clean notes, surface what matters, handle the follow-ups.
- General life-admin that bleeds into the work day — the things that would otherwise steal an hour of a CAIO's afternoon and don't need to.
Strategic work
- Sit in on client meetings. Produce the summary, the action items, the follow-ups. Over time, produce the recommendation.
- Prepare briefing materials for every external meeting — organisation, attendees, prior context, strategic angle, desired outcome.
- Contribute to the AI strategy work itself. Draft sections of white papers. Research competitive landscapes. Pressure-test arguments before they go to a CXO audience.
- Work directly with the senior leadership team (VPs and above) as the CAIO's point of coordination. You are not their peer; you are his office. The distinction matters and the right candidate will understand it on day one.
The trajectory
The title is Associate because that is what the role is on day one. If you do this well, the title evolves — Chief of Staff, Office of the CAIO — typically inside eighteen to twenty-four months, once you have built the context and the trust to carry it. The path from there is into Strategy, Product, or a Chief of Staff seat at another senior level.
What we need from you
- A bachelor's degree. An MBA, especially with an engineering undergraduate, is a strong plus but genuinely not a requirement — we have hired from both paths.
- Writing that is crisp, unhedged, and appropriate to the audience. If you cannot draft a two-paragraph email to a CXO without three rounds of revision, this role will exhaust both of us.
- Comfort with ambiguity. A lot of what you will be asked to do will not have been done before in this office. You will need to invent the process, not wait for one.
- This role runs at a high tempo. The CAIO's week extends beyond standard hours, and the person in this seat needs to be comfortable with evening and weekend work when it matters. If predictable hours are important to you, this role is not the right fit — and that is a legitimate preference.
- Willingness to travel — domestically frequently. If travel is a constraint for you, this role will not work, and that is okay.
- Executive presence. You will be in rooms with senior clients, senior investors, and senior academics. You need to be someone who represents the office well in those rooms — composed, prepared, and credible.
- A relationship-orientation. The CRM and the LinkedIn graph will not build themselves. You need to actually enjoy the work of keeping track of people and finding the signal in a network.
- Genuine comfort with the operational half of the role. If you read the EA responsibilities above and felt any of it was beneath you, this is not your role. The best candidates for this seat take pride in doing those well, because they understand that it is how the strategic half becomes possible.
We do not care where you went to school relative to our prior hires. We care whether you can do the job.
Who this role is especially well-suited to
- Fresh graduates or early-career professionals (typically under five years of experience) who are clear that they want the C-suite exposure path over the corporate-ladder path
- People who have done founder's office, chief of staff, or EA-to-senior-executive work before and want to trade up to a role with more AI-strategy substance
- Career switchers from consulting, investment banking, or research who want proximity to the applied AI work itself
- Candidates from any background — we hire for judgment, drive, and fit. All identities, orientations, and life paths welcome. The only filter is whether you can do the work.
What you get
- Direct mentorship from a CAIO
- A front-row seat on client work that includes names you will recognise
- A concrete, named progression path — Associate to Chief of Staff to Strategy / Product / CoS-at-scale
- A job that will teach you more about how an AI business actually runs than any two-year MBA programme
How to apply
Send a CV and a short note — three to five sentences is ideal — to ai@fulcrumdigital.com explaining why this role, not a generic EA or CoS role. The note matters more than the CV. If you copy-paste a cover letter, we will know.
Pune-based is preferred. Mumbai works. For an exceptional candidate anywhere in India, we will find a way to make it work — but you should expect to be in Pune frequently regardless of where you are based.
We are an equal opportunity employer. We review every application.
— Office of the Chief AI Officer, Fulcrum Digital
Click on Apply to know more.